NYC Consumer & Complaints Super Resource Guide
 
 
Quick Index - It's All Here
Banking Business Children Cars Consumer Crime
Dry Cleaners Education Elderly Emergency Environmental Government
Gov. Rep. Health Immigration Information Jury Duty Legal Action
Mail Media Medical Moving Parking Personal
Pets Police Residential Telecomm. Transportation Workplace
 
Better Business Bureau Business Cable Complaints
Consumer General Information Food and Drugs Money Matters
NYC Public Advocate's Product Safety Representatives
 
Banking & Credit
 
  • New York State Banking Department 618-6642 
Credit Cards   
  • American Express (800) 528-4800 
  • MasterCard (800) 627-8372 
  • TRW Credit Information, Consumer Assistance (800) 392-1122 
  • Visa (800) 336-8472 
Business
 
  • Assistant Commissioner, Private Sector, of the Sheriff's Office 240-6700 
  • NYC On-Business Resources Guide 
  • Department of Buildings 312-8530 
  • Department of Labor, Division of Hourly Wages 264-8185 
  • Federal Trade Commission 264-1207 
  • Tax Help (718) 935-6736 
 
Children
 
  • Bureau of Day Camps & Recreation 643-4311 
  • Child Abuse (800) 342-3720 
  • Day Care Complaint Hotline (800) 732-5207 
  • New York State Child Abuse Crisis Line (800) 342-3720 
  • Runaways Hotline 619-6884 
  • Teachers, Dial-A 777-3380 
  • Treatment/Prevention Head Lice (800) 446-4NPA 
  • Youth Hotline (800) 246-4646 
 
Cars
 
  • Department of Motor Vehicles, Auto Repair 645-5550 
  • Emergency Towing 519 Broome St. 925-0664 
  • see Parking, Transportation 
 
Consumer
 
  • Better Business Bureau 257 Park Ave. South, 10010 533-6200 
  • Citizens Committee for New York 989-0909 
  • City Council Information Desk 788-7101 
  • Department of Agriculture and Markets (718) 722-2876 
  • Department of Consumer Affairs
    • 42 Broadway 487-4379 / 487-4398
    • Queens Blvd., Kew Gardens, Queens (718) 286-2990
    • 851 Grand Concourse Boro Hall, Bronx (718) 590-6006
    • 10 Richmond Terrace, Boro Hall, Staten Island (718) 816-2280
  • Department of Consumer Affairs, Overcharging 498-4398
  • Department of Consumer Affairs, Secretary of State (518) 474-6200
  • Mayor's Action Center 788-7585 
  • Mayor's Action Line 788-7594 
  • Municipality 487-4398 
  • New York State Consumer Protection Board 417-4908 
  • Private Citizen (800) 288-5865 
  • Public Advocate's Consumer Alert Web Page 
  • Public Advocate's Office (Mark Green) 669-7200 
Crime
 
  • Crime Victims Board of New York State 270 Broadway 577-5160 
  • Crime Victims Line 577-7777 
  • Crime Stoppers 577-8477 
  • Guardian Angels Safety Patrol 302- W. 46th St. 397-7822 
  • New York Police Department Crime Prevention Division (718) 776-6888 
  • Rape Hotline / Sex Crimes Crisis Lines 267-7273 
  • Transit Police (718) 330-3333 
Dry Cleaners
 
  • Neighborhood Cleaners Association 252 W 29th St.,, 10001 967-3002 
Education
 
  • Department of Education, Professional Discipline (800) 442-8106 
  • Teachers, Dial-A 777-3380 
Elderly
 
  • New York State Senior Citizens Hotline (800) 342-9871 
Emergency
 
  • Coast Guard 668-7936 
  • Crime Victims Line 577-7777 
  • NY Seaport Emergencies (800) 52-5270 
  • Rape Hotline / Sex Crimes Crisis Lines 267-7273 
  • Runaways Hotline 619-6884 
  • Suicide Prevention Line 532-2400 
Environmental
 
Noise || Parks || Pests || Sanitation || Streets
 
  • NYC Department of Environmental Protection (718) 699-9811 

    • Noise 

  • Department of Environmental Protection (718) DEP-HELP 
  • Lenox Hill Hospital Relaxation Booth 76th & Lexington 434-2980 
  • Lenox Hill Relaxation Tape 434-3200 ext 272 
  • Stress Reduction Workshops 100 E. 77th St. 434-3150 
  • The Sleep Line 434-3200 ext SLP 
    Parks 
  • Parks Department Complaints (800) 834-3832 
       
    Pests   
  • Commercial Inspections 334-7761 
  • Housing Preservation & Development 960-4800 
  • Pest Control, Department of Health (718) 956-7103 
  • State Environmental Conservation (718) 482-4994  
  • Central Complaint Bureau, Department of Health 442-1839 

    • Sanitation   

  • Department of Environmental Conservation (718) 482-4949 
  • Department of State, Licenser 517-5740 
  • Department of Health, Bureau of Inspections 334-7761 
  • Department of Health, Sanitary-Related Complaints 442-1999 
  • Department of Sanitation, Action Center 219-8090 
          •  
    Streets   
  • Mayor's Office of Film and Broadcasting 489-6710 
  • Pothole Complaints POT-HOLE / 964-2110 
  • Sidewalk Repairs 323-8501 
  • Streetlight and Sign Repair 566-2525 
  • City Deparment of Transportation 566-2525
Government
 
  • Agencies, City 788-4636 
  • Agencies, Federal (800) 347-1997 
  • Agencies, State 488-4141 
  • Bills, Status of, State Senate (800) 342-9860 
  • Deparment of State 417-5760 
  • Elections, City Board of 886-3800 
  • FBI 335-2700 
  • Mayor's Action Center 788-7585 
  • Mayor's Action Line 788-7594 
  • Mayor's Office of Film and Broadcasting 489-6710 
  • Meetings, City Council 788-7127 
  • NYC Public Advocate's homepage 
  • Representatives, NYC On-Line List of 
Government Representatives
 
    Borough President || Community Boards || Council Districts || Congressional Districts
    Senatorial Districts || Statewide Elected Officials
     
    Borough Presidents 
        
  • Bronx: Fernando Ferrer 851 Grand Concourse, 10451, (718) 590-3500, fax (718) 588-3047 
  • Brooklyn: Howard Golden Borough Hall 209 Joralemon St., 11201, (718) 802-3700, fax (718) 802-3959 
  • Manhattan: Ruth Messinger Municipal Building, 1 Centre St., 10007 669-8300, fax 669-2484 
  • Queens: Claire Shulman Borough Hall 120-55 Queens Blvd, Kew Gardens, NY 11424 (718) 286-3000 
  • Staten Island: Guy V. Molinari Borough Hall 10 Richmond Terrace, 10301 (718) 816-2000 
     Community Boards 
      
  • 1 (Battery Park City, Civic Center, Tribeca) Ann Compoccia 49-51 Chambers St., 10007, 442-5050 
  • 2 (Greenwich Village, Soho, West Village) Carol Feinman 3 Washington Square Village, 10012, 979-2272 
  • 3 (East Village, Lower East Side, Chinatown) Luis Soler 59 East 4 St., 10003, 533-5300 
  • 4 (Chelsea, Clinton) Ross Graham 300 West 42 St, 10036, 736-4536 
  • 5 (Midtown) Nicholas Fish 118 East 28 St, Suite 201, 10016, 465-0907 
  • 6 (Gram. Park, Murray Hill, Stuyv. Town, Turtle Bay) Lou Sepersky 330 East 26 St., 10010, 679-0907 
  • 7 (Upper West Side) Elizabeth Starkey 250 West 87 St., 10024, 362-4008 
  • 8 (Upper East Side) Barbara Chocky 309 East 94 St. , 10128 427-4840 
  • 9 (Manhattanville, Morningside Heights) Theodore Kovaleff 565 West 125 St. , 10027 864-6200 
  • 10 (Central Harlem) Barbara Askins 215 West 125 St. , 10027 749-3105 
  • 11 (East Harlem, Randall's and Ward's Island) Eddie Baca 55 East 115 St. , 10029 831-8929 

    • 12 (Inwood, Washington Heights) Marvin Higgins 711 West 168 St., 10032 568-8500  
       
    Council Districts 
        
  • 1: Kathryn E. Freed (D) 51 Chambers St., Suite 429 , 10007 788-7722, fax 788-7727 
  • 2: Antonio Pagan (D-L) 237 First Ave., Suite 405 477-1203, fax 477-0776 
  • 3: Thomas K. Duane (D-L) 275 7th Ave., 12th floor , 10001 929-5501, fax 929-5562 
  • 4: Andrew Eristoff (R-L) 409 East 14th St., Suite B , 10009, 473-4960, fax 473-6295 
  • 5: Charles Millard (R-L) 336 East 73rd St., Suite C , 10021 535-5554, fax 535-6098 
  • 6: Ronnie M. Eldridge (D-L) 10 Columbus Circle, Suite 1490 , 10019, 765-4339, fax 765-4805 
  • 7: Stanley E. Michels (D-L) 656 West 181 St. , 10033 928-1322, fax 740-5839 
  • 8: Adam Clayton Powell IV (D-L) 159 East 116th St. , 10029 427-0700, fax 427-7540 
  • 9: C. Virginia Fields (D-L) 163 West 125th St., Suite 729 , 10027, 662-4440, fax 932-1130 

    • 10: Guillermo Linares (D) 656 West 181 St., 2nd floor , 10033 781-0856, fax 740-1573  

    Congressional Districts 
      

  • 62 (Lower East Side, Battery Park City) Sheldon Silver (D-L) 

    • Speaker of the Assembly 270 Broadway, Rm. 1800 , 10007 385-6611, fax 385-6619  
  • 63 (Lower East Side, Stuyvesant Town, Peter Cooper Village, Tudor City) Steven Sanders (D-L) 

    • 201 East 16th St., 4th Floor , 10003 979-9696, fax 979-0594  
  • 64 (Chelsea, Clinton, Murray Hill, Midtown, West Side) Richard N. Gottfried (D-L) 

    • 242 West 27th St. , 10001 807-7900, fax 243-2035  
  • 65 (Upper East Side, Roosevelt Island) Alexander B. "Pete" Grannis (D) 

    • 1672 First Ave. , 10128 860-4906, fax 996-3046  
  • 66 (Greenwich Village, SoHo, TriBeCa, NoHo, Chelsea, Union Square) Deborah J. Glick (D-L) 

    • 853 Broadway, Rm. 2120 , 10003 674-5153, fax 674-5530  
  • 67 (Upper West Side, 42nd to 88th St.s) Scott M. Stringer (D-L) 

    • 230 W. 72nd St. , 10023 873-6368, fax 873-6520  
  • 68 (East Harlem) Frank Diaz (D-L) 

    • 218 E. 106 St. , 10029 369-9002, fax 369-8627  
  • 69 (Upper West Side, 88th to 125th St.s) Edward C. Sullivan (D) 

    • 245 W. 104 St., 1D , 10025 866-3970, fax 864-1095  
  • 70 (Central Harlem) Keith L.T. Wright (D-L) 

    • 163 W. 125 St., Suite 920 , 10027 866-5809, fax 864-1368  
  • 71 (Washington Heights, Harlem) Herman "Denny" Farrell Jr. (D) 

    • 2541-55 Adam Clayton Powell Blvd. , 10039 234-1430, fax 234-1868  
  • 72 (Washington Heights, Inwood, Marble Hill) John Brian Murtaugh (D-L) 

    • 656 West 204th St., Apt. 3 , 10034 304-2090, fax 942-7164  
  • 73 (Upper East Side) John A. Ravitz (R-L) 

    • 251 East 77th St. , 10021 861-9061, fax 861-5273  
     
    Senatorial Districts
  • 25 (Lower East Side, East Village, Financial District, Brooklyn Heights) Martin Connor (D-L) 

    • Minority Leader 270 Broadway, 18th fl. , 10007 E-mail: connor@senate.state.ny.us 417-5531, fax 964-5776  
  • 26 (East Side, 14th to 96th St.s) Roy Goodman (R-L) 

    • 270 Broadway, Suite 2400 , 10007 e-mail: goodman@senate.state.ny.us 417-5563, fax 417-5566  
  • 27 (West Side, Clinton, Chelsea, Greenwich Village, Battery Park City) Catherine M. Abate (D-L) 

    • 270 Broadway, Room 608A , 10007 e-mail: abate@senate.state.ny.us 417-5504, fax 964-4775  
  • 28 (East Harlem, South Bronx, Yorkville, Roosevelt Island) Olga Mendez (D-L-R) 

    • 2130 Third Ave. , 10035 e-mail: mendez@senate.state.ny.us 860-0893, fax 831-0530  
  • 29 (Harlem, Upper West Side, Washington Heights) David Paterson (D-L) 

    • 163 West 125 St., Suite 932 , 10027 E-mail: paterson@senate.state.ny.us 961-8500, fax 678-0001  
  • 30 (West Side from Chelsea to Inwood, Northwest Bronx) Franz S. Leichter (D-L) 

    • 10 Columbus Circle, Suite 1470 , 10019 e-mail: leichter@senate.state.ny.us 397-5913, fax 397-3201  
     
    Statewide Elected Officials
  • Governor: George Pataki (R-C-TCN) 2 World Trade Center, 57th Floor , 10047 417-2100, fax 417-4709 
  • Lt. Gov.: Elizabeth McCaughey (R-C-TCN) 2 World Trade Center, 57th Fl. , 10047 417-5640 
  • Attorney General: Dennis Vacco (R-C-TCN) 120 Broadway , 10271 416-8000, fax 416-8942 
  • State Comptroller: H. Carl McCall (D-L) 270 Broadway, Room 2309 , 10007 417-5003/5009 fax 417-5544 

    •  
Handicapped
 
  • Advocate for the Disabled (800) 522-4369 
  • Blind/Visually Handicapped Library (800) 342-3688 
Health
 
  • AIDS Discrimination Hotline 807-8624 
  • AIDS Hotline 807-6655 
  • Cancer Information Service (800) 4-CANCER 
  • Health Department 442-1999 
  • New York State AIDS Hotline (800) 872-2777 
  • New York State Alcohol and Substance Abuse (800) 522-5353 
  • New York State Breast Cancer Hotline (800) 877-8077 
  • Poison Control Center 340-4494 
Immigration
 
  • Coast Guard 668-7936 
  • Green Card Information (718) 899-4000 
  • Passport & Visa Information 630 5th Ave 399-5290 
  • Secret Service 466-4400 
  • US Customs (718) 553-1824 
Information
 
  • New York Public Library Locations 340-0849 
  • New York Public Library Phone Reference 340-0849 
Jury Duty
 
  • Citizens Jury Project 233-5520 
  • Jury Duty 374-8684 
  • Juror Info Line (800) NY-JUROR 
Legal Action
 
  • Citizens Committee for New York 989-0909 
  • Civil Court Line 791-6000 
  • DHCR Manhattan 240-6010 
  • DHRC Department of Housing-Community Renewal (718) 739-6400 
  • Housing Preservation & Development 960-4800 
  • Institute for Mediation & Conflict Resolution 233-2405 / 690-5700 
  • Metropolitan Council on Housing 198 Broadway 693-0550 
  • New York Bar Association Monday Night Law Clinic 36 West 44th St. 
  • New York Bar Association Referral Line 626-7373 
  • New York State Tenant & Neighborhood Coalition 695-8922 
  • Tenants Rights 519-5797 / 903-9500 
  • US Attorney's Office (718) 330-7000 
 
Small Claims
 
  • Small Claims Courts 
    • 111 Centre St., Room 323, Manhattan, NY 374-5776 
    • 120-55 Queens Blvd. Kew Gardens, Queens, NY 11424 (718) 520-3633
    • 141 Livingston St, Brooklyn, NY 11201 (718) 643-7913/4
    • 927 Carleton Ave, Staten Island, NY 10310 (718) 390-5421
    • 851 Grand Concourse, Bronx NY 10451 (718) 590-3568
  • Small Claim Support Line 349-6460 
Mail
 
  • Mail Fraud, Theft, Obscenity 330-3844 
  • Post Offices, Selected List 
    • Cooper 93 4th Ave. 254-1389 
    • FDR 909 3rd Ave. 330-5549 
    • Main 8th Ave & 33rd St. 330-2908 
    • Manhattanville 365 W. 125th St. 662-1901 
  • Post Office Answer Line 330-4000 
  • Post Office Consumer Affairs Office 421 8th Ave 330-3668 
  • Postmaster's Office 330-3601 / 330-3668 
  • Zip Code Information 967-8585 
Media
 
Local Papers || Newspapers || Shows || Television || Wire Services

Local Papers

  • Downtown Express 242-6162 
  • Manhattan Spirit 268-8600 
  • NY Press 941-1130 
  • Our Town 268-8600 
  • The Resident 679-1850 

Newspapers

  • Daily News 210-NEWS 
  • The New York Times 556-1234 
  • Post 815-8500 
  • Village Voice 475-3333 
  • Wall St. Journal 416-3131 

Shows

  • Shame on You, CBS 975-9339 
  • Troubleshooter Hotline, CBS 582-0220 
  • Consumer Update, New 4 New York 765-4272 
  • Steals and Deals, CNBC (201) 585-2622 

Television

  • ABC 456-7777 
  • NBC 664-4444 
  • FOX 452-3800 
  • NY1 NY1-NEWS 
  • WOR 642-4500 
  • WPIX 949-1100  

Wire Services

  • Associated Press 621-1500 
  • Reuters 603-3401 
  • United Press International 560-1100   
Medical
 
  • Access-a-ride Transportation Program 240-4119 
  • AIDS Hotline 807-6655 
  • Department of Health, Division of Professional Misconduct 613-2650 
  • Doctors 613-2650 
  • Doctors on Call 238-2100 
  • Medical Information Bureau (617) 426-3660 
  • New York State AIDS Hotline (800) 872-2777 
Moving
 
  • Department of Transportation (718) 482-4816 
Parking
 
  • NYC Parking Rule Suspensions 556-4121 
  • Parking Garages, Selected List 
    • Gracie Public Parking 401 E 89th St 
    • Kinney 201 E. 87th St. 
    • Monterey Garage 137 W 89th St. 
    • Square West End Ave 1 West End Ave (60th St.) 
    • Turban Realities 401 W 42nd St. 
  • Parking Information (718) 361-8000 
  • Parking Violations Bureau 477-4430 
  • Parking Violation Help Centers 
    • 770 Broadway 477-4430
    • 1400 Williamsbridge Rd., Bronx (718) 409-1618
    • 210 Joralemon St., Brooklyn (718) 802-3531
    • 89-61 162 St. Jamaica, Queens (718) 523-6010
    • 250 St. Marks Place, Staten Island (718) 390-5452
  • Parking Violations Help Line 477-4430 
  • Ticket Fighters 666-6514 
  • Traffic Enforcement Agency, Investigations Unit 996-8584 
Personal
 
Disease || Drugs || Mental Health || Violence

Disease

  • Herpes Hotline 628-9154 

Drugs

  • Alcoholics Anonymous 647-1680 Nearest Meeting 683-3900 
  • Cocaine Anonymous 496-4266 
  • Cocaine Hotline (800) 262-2463 
  • Crack Hotline 374-KRAK 
  • Narcotics Anonymous (718) 805-9835 

Mental Health

  • Gay & Lesbian Switchboard 777-1800 
  • Growing Up Healthy Hotline (800) 342-9871 
  • Incest Survivors Hotline 227-3000 
  • Mental Health Counseling Hotline 734-5876 
  • Mood Disorders Support Group 533-MDSG 
  • New York State Department of Social Services Information (800) 342-3009 
  • Sleep Hotline 439-2992 

Violence

  • Domestic Violence Crisis Line (800) 942-6906 
  • Elderly Abuse Hotline 277-1227 
Pets
 
  • A.S.P.C.A. 441 E. 92nd St 876-7701 day 876-7711 evening
  • Animal Medical Center 510 E. 62nd St 838-8100
  • Animal Poison Control 340-4494 
  • Bide A Wee 532-4455 
  • Mobile Veterinary Unit (718) 373-0240 Queens (718) 575-5152 Brooklyn
  • Pet Ambulance 491-5300 
  • Pet Taxi 227 E. 56th St. 755-1757 
 
Police
 
  • Civilian Complaint Review Board 323-8750 
  • Closest Police Precinct 374-5000 
  • Police Headquarters Special Fraud Division 374-6850 
Residential
 
  • Con Edison Gas Emergency 683-8830 
  • Department of Buildings 312-8530 
  • DHRC Department of Housing, Community Renewal (718) 739-6400 
  • Department of Housing, Preservation (718) 960-4800 
  • Department of State, Division of Licensing 417-5747 
  • DHCR Manhattan 240-6010 
  • Electric or Steam Emergency 683-0862 
  • Heat, hot water, maintenance 960-4800 
  • Housing Preservation & Development 960-4800 
  • Metropolitan Council on Housing 198 Broadway 693-0550 
  • New York State Tenant & Neighborhood Coalition 695-8922 
  • Rent, Housing and Maintenance Department, Complaint Bureau 960-4800 
  • Tenants Rights 519-5797 903-9500 
Taxes
 
  • Tax Help (718) 935-6736 
Telecommunications
 
  • Annoyance Call Bureau 890-6200 
  • NYC On-Line Guide to Cable Complaints 
  • Department of Telecommunications 75 Park Place 788-6540 
  • New York State Cable Commission (800) 342-3330 
  • New York State Public Service Commission (800) 342-3377 
  • Nynex Helpline (800) 722-2300 
Tranportation
 
Air || General || Maritime || Rail || Road

Air

    Airports

  • Air Ride Buses (800) 247-7433 
  • Carey's Airport Buses (718) 632-0509 
  • JFK International (718) 244-4444 Lost & Found (718) 656-4520 
  • LaGuardia (718) 533-3400 Lost & Found (718) 533-3935 
  • Newark (201) 961-2000 Lost & Found (201) 961-6230 

    • Heliports

  • 32th St. Helicopter 889-0986 
  • Downtown Manhattan Heliport 248-7240 
  • New York Helicopter (800) 645-3494 
  • West 30th St Heliport 563-4442 

General

  • Metropolitian Transit Authority Customer Service (718) 330-3322 
  • Metropolitian Transit Authority Inspector General's Office (800) MTA-4448 
  • NJ Transit NJ (800) 772-2222 out of state (201) 762-5100 
  • NYC Transit Lost & Found (718) 625-6200 
  • Port Authority 564-8484 Port Imperial Ferry (800) 53-FERRY 
  • Staten Island Rapid Transit (718) 447-8601 
  • Straphangers Campaign 349-6460 
  • Subway and Bus Information (718) 330-1234 

Maritime

  • Hoboken-Battery Ferry (201) 420-6307 
  • Staten Island Ferry 806-6940 
  • Statue of Liberty Ferry (718) 390-5253  

Rail

  • Amtrak (800) 872-7245 
  • Amtrak Metroliner (800) 872-7245 
  • Long Island Rail Road (718) 454-5477 
  • MetroNorth 532-4900 Lost & Found baggage room 340-2555 
  • PATH Trains (800) 234-7284 Lost & Found 435-2611 

Road

  • Air Ride Buses (800) 247-7433 
  • Carey's Airport Buses (718) 632-0509 
  • Derelict Autos 924-2946 
  • see Cars 
  • Express Bus Service (outer boroughs) 994-5500 
  • George Washington, Bridge Bus Station 564-1114 
  • Greyhound Buses 971-6363 
  • New York Road Conditions 566-3406 
  • Private Bus Lines 669-4500 
  • Shadow Traffic Report 566-4121 
  • Taxi & Limousine Commission 221 W 41st St. 302-TAXI 
Workplace
 
Quick Index - It's All Here
Banking Business Children Cars Consumer Crime
Dry Cleaners Education Elderly Emergency Environmental Government
Gov. Rep. Health Immigration Information Jury Duty Legal Action
Mail Media Medical Moving Parking Personal
Pets Police Residential Telecomm. Transportation Workplace
 
Better Business Bureau Business Cable Complaints
Consumer General Information Food and Drugs Money Matters
NYC Public Advocate's Product Safety Representatives
 
 
All content on these pages, hosted by Allny.com, is the sole responsibility of Easynett.com, Inc..
Copyright © 1997 Easynett.com, Inc..