All Consumer Information A to Z
QUICK INDEX
Banking & Credit
- New York
State Banking Department 618-6642 Credit Cards
- American
Express (800) 528-4800
- MasterCard (800) 627-8372
- TRW
Credit Info. Consumer Assistance
(800) 392-1122
- Visa (800) 336-8472
Business
- Assistant
Commissioner, Private Sector, of the Sheriff's Off. 240-6700
- NYC
On-Business Resources Guide
- Department
of Buildings 312-8530
- Department
of Labor Division of Hourly Wages
264-8185
- Federal
Trade Commission 264-1207
- Tax
Help (718) 935-6736
Children
- Bureau of
Day Camps & Recreation 643-4311
- Child Abuse (800) 342-3720
- Day Care
Complaint Hotline (800) 732-5207
- New York
State Child Abuse Crisis Line (800)
342-3720
- Runaways
Hotline 619-6884
- Teachers,
Dial-A 777-3380
- Treatment/Prevention
Head Lice (800) 446-4NPA
- Youth Hotline (800) 246-4646
Cars
Consumer
- Better Business
Bureau 257 Park Ave.Sth., 10010
533-6200
- Citizens
Committee for New York 989-0909
- City
Council Information Desk 788-7101
- Department
of Agriculture and Markets (718)
722-2876
- Department
of Consumer Affairs
- 42
Broadway 487-4379 / 487-4398
- Queens
Blvd., Kew Gardens, Queens (718) 286-2990
- 851
Grand Concourse Boro Hall, Bronx (718) 590-6006
- 10
Richmond Ter., Boro Hall, Staten Isl. (718) 816-2280
- Department
of Consumer Affairs, Overcharging 498-4398
- Department
of Consumer Affairs, Secretary of State . (518) 474-6200
- Mayor's
Action Center 788-7585
- Mayor's
Action Line 788-7594
- Municipality 487-4398
- New
York State Consumer Protection Board 417-4908
- Private
Citizen (800) 288-5865
- Public
Advocate's Consumer Alert Web Page
- General
Information
- Better
Business Bureau
- Cable
Complaints
- Money
Matters
- Product
Safety
- Auto
Safety
- Food
and Drugs
- Public Advocate's
Office (Mark Green) 669-7200
Crime
- Crime Victims
Board of NY State 270 Broadway 577-5160
- Crime Victims
Line 577-7777
- Crime Stoppers 577-8477
- Guardian
Angels Safety Patrol 302- W. 46th
St. 397-7822
- New York
Police Department Crime Prevention Division . (718) 776-6888
- Rape Hotline
/ Sex Crimes Crisis Lines 267-7273
- Transit
Police (718) 330-3333
Dry Cleaners
- Neighborhood
Cleaners Association 252 W 29th St., 10001 967-3002
Education
- Dept. of Education,
Professional Discipline (800) 442-8106
- Teachers, Dial-A 777-3380
Elderly
- New York
State Senior Citizens Hotline (800)
342-9871
Emergency
- Coast Guard 668-7936
- Crime Victims
Line 577-7777
- NY Seaport
Emergencies (800) 52-5270
- Rape Hotline / Sex Crimes Crisis
Lines 267-7273
- Runaways
Hotline 619-6884
- Suicide Prevention
Line 532-2400
Environmental
- NYC Dept.
of Environmental Protection (718)
699-9811
Noise
- Department
of Environmental Protection (718)
DEP-HELP
- Lenox Hill
Hospital Relax. Booth 76th &
Lex. 434-2980
- Lenox Hill
Relaxation Tape 434-3200 ext 272
- Stress Reduction
Workshops 100 E. 77th St. 434-3150
- The Sleep
Line 434-3200 ext SLP
Parks
- Parks Department
Complaints (800) 834-3832
Pests
- Central Complaint
Bureau, Dept. of Health 442-1839
- Commercial
Inspections 334-7761
- Housing Preservation
& Development 960-4800
- Pest Control, Department of Health (718) 956-7103
- State Environmental
Conservation (718) 482-4994
Sanitation
- Department
of Environmental Conserv. (718) 482-4949
- Department
of State, Licenser 517-5740
- Department
of Health, Bureau of Inspections 334-7761
- Dept. of Health, Sanitary-Related
Complaints 442-1999
- Department
of Sanitation, Action Center 219-8090
Streets
- City Deparment
of Transportation 566-2525
- Mayor's Office
of Film and Broadcasting 489-6710
- Pothole Complaints POT-HOLE / 964-2110
- Sidewalk
Repairs 323-8501
- Streetlight
and Sign Repair 566-2525
Government
- Agencies,
City 788-4636
- Agencies,
Federal (800) 347-1997
- Agencies,
State 488-4141
- Bills, Status
of, State Senate (800) 342-9860
- Deparment
of State 417-5760
- Elections,
City Board of 886-3800
- FBI 335-2700
- Mayor's Action
Center 788-7585
- Mayor's Action
Line 788-7594
- Mayor's Office
of Film and Broadcasting, 489-6710
- Meetings,
City Council 788-7127
- NYC Public Advocate's homepage
- Representatives,
NYC On-Line List of
Government Representatives
Borough Presidents
- Bronx: Fernando
Ferrer 851 Grand Concourse, 10451, (718) 590-3500, fax (718) 588-3047
- Brooklyn:
Howard Golden Boro. Hall 209 Joralemon
St., 11201, (718) 802-3700, fax (718)
802-3959
- Manhattan:
Ruth Messinger Muni. Building, 1
Centre St., 10007 669-8300, fax 669-2484
- Queens: Claire
Shulman Borough Hall 120-55 Qns.
Blvd, Kew Gardens, NY 11424 (718) 286-3000
- Staten Isl.:
Guy V. Molinari Boro. Hall 10 Richmond
Ter., 10301 (718) 816-2000
Community Boards
- 1 (Battery
Park City, Civic Center, Tribeca) Ann Compoccia 49-51 Chambers St., 10007, 442-5050
- 2 (Greenwich
Village, Soho, West Village) Carol Feinman 3 Washington Square Village, 10012,
979-2272
- 3 (E. Village,
Lower E. Side, Chinatown) Luis Soler 59 E. 4 St., 10003, 533-5300
- 4 (Chelsea,
Clinton) Ross Graham 300 W. 42 St.,
10036, 736-4536
- 5 (Midtown)
Nicholas Fish 118 E. 28 St., Suite
201, 10016, 465-0907
- 6 (Gram.
Park, Murray Hill, Stuyv. Town, Turtle Bay) Lou Sepersky 330 E. 26 St., 10010, 679-0907
- 7 (Upr. W.
Sde.) Elizabeth Starkey 250 W. 87
St., 10024, 362-4008
- 8 (Upr. E.
Sde.) Barbara Chocky 309 E. 94 St.,
10128, 427-4840
- 9 (Manhattanville,
Morningside Hght.) Theodore Kovaleff 565 West 125 St., 10027 864-6200
- 10 (Ctrl.
Harlem) Barbara Askins 215 W. 125
St., 10027, 749-3105
- 11 (E. Harlem,
Randall's & Ward's Isl.) Eddie Baca 55 E. 115 St., 10029 831-8929
- 12 (Inwood,
Washington Heights) Marvin Higgins 711 West 168 St., 10032 568-8500
Council Districts
- 1: Kathryn
E. Freed (D) 51 Chambers St., Suite
429, 10007 788-7722, fax 788-7727
- 2: Antonio
Pagan (D-L) 237 1st Ave., Suite 405
477-1203, fax 477-0776
- 3: Thomas
K. Duane (D-L) 275 7th Ave., 12th
flr., 10001, 929-5501, fax 929-5562
- 4: Andrew
Eristoff (R-L) 409 E. 14th St., Suite
B , 10009, 473-4960, fax 473-6295
- 5: Charles
Millard (R-L) 336 E. 73rd St., Suite
C , 10021, 535-5554, fax 535-6098
- 6: Ronnie
M. Eldridge (D-L) 10 Columbus Circle, Suite 1490, 10019, 765-4339, fax 765-4805
- 7: Stanley
E. Michels (D-L) 656 W. 181 St. ,
10033 928-1322, fax 740-5839
- 8: Adam Clayton
Powell IV (D-L) 159 E. 116th St.
, 10029, 427-0700, fax 427-7540
- 9: C. Virginia
Fields (D-L) 163 W. 125th St., Suite
729, 10027, 662-4440, fax 932-1130
- 10: Guillermo
Linares (D) 656 W. 181 St., 2nd flr.,
10033, 781-0856, fax 740-1573
Congressional Districts
- 62 (Lower
E. Side, Battery Park City) Sheldon Silver (D-L) Speaker
of the Assembly 270 Broadway, Rm. 1800, 10007 385-6611, fax 385-6619
- 63 (Lower
E. Side, Stuyvesant Town, Peter Cooper Village Tudor City) Steven Sanders (D-L),
201 E. 16th St., 4th Flr., 10003 979-9696, fax 979-0594
- 64 (Chelsea,
Clinton, Murray Hill, Midtown, West Side) Richard N. Gottfried (D-L) 242 West 27th St., 10001 807-7900, fax 243-2035
- 65 (Upper
East Side, Roosevelt Island) Alexander B. "Pete"
Grannis (D) 1672 1st Ave., 10128 860-4906, fax 996-3046
- 66 (Greenwich Village, SoHo, TriBeCa,
NoHo, Chelsea, Union Square) Deborah J. Glick
(D-L) 853 Brdwy., Room. 2120, 10003 674-5153, fax
674-5530
- 67
(Upper W. Side, 42nd - 88th St.) Scott M. Stringer (D-L) 230
W. 72nd St., 10023 873-6368, fax 873-6520
- 68 (East
Harlem) Frank Diaz (D-L) 218 E. 106
St. , 10029 369-9002, fax 369-8627
- 69 (Upper
W. Side, 88th - 125th St.) Edward C. Sullivan (D) 245
W. 104 St., 1D, 10025 866-3970, fax 864-1095
- 70 (Ctrl.
Harlem) Keith L.T. Wright (D-L) 163
W. 125 St., Suite 920, 10027 866-5809, fax
864-1368
- 71 (Washington
Height., Harlem) Herman "Denny"
Farrell Jr. (D) 2541-55 A. Clayton Powell Blvd., 10039 234-1430, fax 234-1868
- 72 (Washington
Heights, Inwood, Marble Hill) John Brian Murtaugh (D-L) 656 W. 204th St., Apt. 3, 10034 304-2090 fax 942-7164
- 73 (Upper
East Side) John A. Ravitz (R-L) 251
E. 77th St., 10021 861-9061, fax 861-5273
Senatorial Districts
- 25 (Lower
E. Side, E. Village, Financial Dist., Bklyn Hght) Martin Connor (D-L) Minority Leader 270 Brdwy., 18th fl., 10007 E-mail: connor@senate.state.ny.us
417-5531, fax 964-5776
- 26 (E.Sde.,
14th - 96th St) Roy Goodman (R-L) 270 Brdwy. Suite 2400, 10007 e-mail: goodman@senate.state.ny.us 417-5563, fax 417-5566
- 27 (W. Sde.,
Clinton, Chelsea, Grnwch. Vill., Battery Park City) Catherine M. Abate (D-L) 270 Brdwy., Room 608A , e-mail: abate@senate.state.ny.us
417-5504, fax 964-4775
- 28 (E. Harlem, Sth. Brnx., Yorkville,
Roosevelt Isl.) Olga Mendez (D-L-R) 2130 3rd Ave., 10035 e-mail:mendez@senate.state.ny.us
860-0893 fax 831-0530
- 29 (Harlem,
Upper W. Side, Wash. Heights) David Paterson (D-L) 163 W. 125 St., Suite 932, 10027 fax 678-0001 e-mail:paterson@senate.state.ny.us
961-8500
- 30 (W. Side
Chelsea - Inwood, NW. Brnx.).Franz
S. Leichter (D-L) 10 Columbus Circle, Suite 1470, 10019 e-mail:leichter@senate.state.ny.us
397-5913 fax 397-3201
Statewide Elected Officials
- Governor:
George Pataki (R-C-TCN) 2 WTC.,.57th
Floor, 10047 417-2100, fax 417-4709
- Lt.Gov.:
Mary Gonohue (R-C-TCN) 2 WTC., 57th
fl., 10047 417-5640
- Attorney
General: Eliot Spitzer (R-C-TCN) 120
Brdwy., 10271 416-8000, fax 416-8942
- State Comptroller:
H. Carl McCall (D-L) 270 Broadway., Room 2309, 10007 417-5003/5009
fax 417-5544
Handicapped
- Advocate
for the Disabled (800) 522-4369
- Blind/Visually
Handicapped Library (800) 342-3688
Health
- AIDS Discrimination
Hotline 807-8624
- AIDS Hotline 807-6655
- Cancer Information
Service (800) 4-CANCER
- Health Department 442-1999
- New York
State AIDS Hotline (800) 872-2777
- NY State
Alcohol & Substance Abuse (800)
522-5353
- New York
State Breast Cancer Hotline (800)
877-8077
- Poison Control
Center 340-4494
Immigration
- Coast Guard 668-7936
- Green Card
Information (718) 899-4000
- Passport
& Visa Information 630 5th Ave
399-5290
- Secret Service 466-4400
- US Customs (718) 553-1824
Information
- New York
Public Library Locations 340-0849
- New York
Public Library Phone Reference 340-0849
Jury Duty
- Citizens
Jury Project 233-5520
- Jury Duty 374-8684
- Juror Info
Line (800) NY-JUROR
Legal Action
- Citizens
Committee for New York 989-0909
- Civil Court
Line 791-6000
- DHCR Manhattan 240-6010
- DHRC Dept.
of Housing-Comm. Renewal (718) 739-6400
- Housing Preservation
& Development 960-4800
- Ins. for
Media & Conflict Resolution 233-2405/690-5700
- Metropolitan
Council on Housing 198 Broadway 693-0550
- NY
Bar Assoc. Monday Night Law Clinic 36 West 44th St.
- New York
Bar Association Referral Line 626-7373
- NYS Tenant
& Neighborhood Coalition 695-8922
- US Attorney's
Office (718) 330-7000
Small Claims
- Small Claims
Courts
- 111 Centre St., Room 323, Manhattan, NY 374-5776
- 120-55
Queens Blvd. Kew Gardens, Queens, NY 11424 (718) 520-3633
- 141 Livingston
St, Brooklyn, NY 11201 (718) 643-7913/4
- 927 Carleton
Ave, Staten Isl., NY 10310 (718) 390-5421
- 851 Grand
Concourse, Bronx NY 10451 (718) 590-3568
- Small
Claim Support Line 349-6460
Mail
- Post Offices,
Selected List:
- Cooper 93 4th Ave. 254-1389
- FDR 909 3rd Ave. 330-5549
- Main 8th Ave & 33rd St. 330-2908
- Manhattanville 365 W. 125th St. 662-1901
- Mail Fraud,
Theft, Obscenity 330-3844
- Post Office
Answer Line 330-4000
- Post Office
Consumer Affairs Off. 421 8th Ave.
330-3668
- Postmaster's
Office 330-3601 / 330-3668
- Zip Code
Information 967-8585
Media
Local Papers
- Downtown
Express 242-6162
- Manhattan
Spirit 268-8600
- NY Press 941-1130
- Our Town 268-8600
- The Resident 679-1850
Newspapers
- Daily News 210-NEWS
- The New
York Times 556-1234
- Post 815-8500
- Village
Voice 475-3333
- Wall St.
Journal 416-3131
Shows
- Shame on
You, CBS 975-9339
- Troubleshooter
Hotline, CBS 582-0220
- Consumer
Update, New 4 New York 765-4272
- Steals and
Deals, CNBC (201) 585-2622
Television
- ABC 456-7777
- NBC 664-4444
- FOX 452-3800
- NY1 NY1-NEWS
- WOR 642-4500
- WPIX 949-1100
Wire Services
- Associated
Press 621-1500
- Reuters 603-3401
- United Press
International 560-110
Medical
- Access-a-ride
Transportation Program 240-4119
- AIDS Hotline 807-6655
- Dept. of
Health, Div. of Professional Misconduct 613-2650
- Doctors 613-2650
- Doctors on
Call 238-2100
- Medical Information
Bureau (617) 426-3660
- New York
State AIDS Hotline (800) 872-2777
Moving
- Department
of Transportation (718) 482-4816
Parking
- NYC Parking
Rule Suspensions 556-4121
- Parking Garages,
Selected List
- Gracie
Public Parking 401 E 89th St
- Kinney 201 E. 87th St.
- Monterey
Garage 137 W 89th St.
- Square
West End Ave 1 West End Ave (60th
St.)
- Turban
Realities 401 W 42nd St.
- Parking Information (718) 361-8000
- Parking Violations
Bureau 477-4430
- Parking Violation Help Centers
- 770 Broadway 477-4430
- 1400 Williamsbridge
Rd., Bronx (718) 409-1618
- 210 Joralemon
St., Brooklyn (718) 802-3531
- 89-61 162
St. Jamaica, Queens (718) 523-6010
- 250 St.
Marks Place, Staten Island (718) 390-5452
- Parking
Violations Help Line 477-4430
- Ticket Fighters 666-6514
- Traffic Enforcement
Agency, Investigations Unit 996-8584
Personal
Disease
Drugs
- Alcoholics
Anonymous 647-1680 / 683-3900
- Cocaine Anonymous 496-4266
- Cocaine Hotline (800) 262-2463
- Crack Hotline 374-KRAK
- Narcotics
Anonymous (718) 805-9835
Mental Health
- Gay &
Lesbian Switchboard 777-1800
- Growing Up
Healthy Hotline (800) 342-9871
- Incest Survivors
Hotline 227-3000
- Mental Health
Counseling Hotline 734-5876
- Mood Disorders
Support Group 533-MDSG
- NYS Dept.
of Social Services Information (800)
342-3009
- Sleep Hotline 439-2992
Violence
- Domestic
Violence Crisis Line (800) 942-6906
- Elderly Abuse
Hotline 277-1227
Pets
- A.S.P.C.A. 441 E. 92nd St. 876-7701 a.m. 876-7711 p.m.
- Animal Medical
Center 510 E. 62nd St 838-8100
- Animal Poison
Control 340-4494
- Bide A Wee 532-4455
- Mobile Veterinary
Unit (718) 373-0240 Queens (718) 575-5152 Brooklyn
- Pet Ambulance 491-5300
- Pet Taxi 227 E. 56th St. 755-1757
Police
Residential
- Con Edison
Gas Emergency 683-8830
- Department
of Buildings 312-8530
- DHRC Dept.
of Housing, Community Renewal 739-6400
- Department
of Housing, Preservation (718) 960-4800
- Department
of State, Division of Licensing 417-5747
- DHCR Manhattan
240-6010
- Electric
or Steam Emergency 683-0862
- Heat, hot
water, maintenance 960-4800
- Housing
Preservation & Development 960-4800
- Metropolitan
Council on Housing 198 Broadway
693-0550
- NY State
Tenant & Neighborhood Coalition 695-8922
- Rent, Housing
& Maintenance Dept., Complaint 960-4800
Taxes
Telecommunications
- Annoyance
Call Bureau 890-6200
- NYC
On-Line Guide to Cable Complaints
- Department
of Telecommunications 75 Park Pl.
788-6540
- New York
State Cable Commission (800) 342-3330
- NY State
Public Service Commission (800) 342-3377
- Nynex Helpline (800) 722-2300
Transportation
Air
- Air Ride
Buses (800) 247-7433
- Carey's
Airport Buses (718) 632-0509
- JFK Internat'l (718) 244-4444 Lost & Found 656-4520
- LaGuardia (718) 533-3400 Lost & Found (718) 533-3935
- Newark (201) 961-2000 Lost & Found (201) 961-6230 Heliports
- 32th St.
Helicopter 889-0986
- Downtown
Manhattan Heliport 248-7240
- New York
Helicopter (800) 645-3494
- West 30th
St Heliport 563-4442
General
- Metro. Transit
Authority Customer Service (718)
330-3322
- Metro. Transit
Authority Inspector General's Office (800) MTA-4448
- NJ Transit NJ (800) 772-2222 out of state (201) 762-5100
- NYC Transit
Lost & Found (718) 625-6200
- Port Authority 564-8484 Imperial Ferry (800) 53-FERRY
- Staten Island
Rapid Transit (718) 447-8601
- Straphangers
Campaign 349-6460
- Subway and
Bus Information (718) 330-1234
Maritime
- Hoboken-Battery
Ferry (201) 420-6307
- Staten Island
Ferry 806-6940
- Statue of
Liberty Ferry (718) 390-5253
Rail
- Amtrak (800) 872-7245
- Amtrak Metroliner (800) 872-7245
- Long Island
Rail Road (718) 454-5477
- MetroNorth 532-4900 Lost & Found baggage 340-2555
- PATH Trains (800) 234-7284 Lost & Found 435-2611
Road
- Air Ride
Buses (800) 247-7433
- Carey's
Airport Buses (718) 632-0509
- Derelict
Autos 924-2946
- see Cars
- Express
Bus Service (outer boroughs) 994-5500
- George Washington,
Bridge Bus Station 564-1114
- Greyhound
Buses 971-6363
- New York
Road Conditions 566-3406
- Private
Bus Lines 669-4500
- Shadow Traffic
Report 566-4121
- Taxi &
Limousine Commission 221 W 41st St.
302-TAXI
Workplace